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The most requested certifications

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Our commitment to transparency and quality ensures a seamless online shopping experience. Shop with confidence, knowing that what you see is precisely what you'll get."

Where can I view my sales receipt?

Your sales receipt is just a click away! Follow these simple steps to view and access your purchase confirmation:

  1. Login to Your Account: Log in to your account using the credentials you used during the purchase.

  2. Navigate to Order History: Once logged in, go to the 'Order History' or 'My Purchases' section. This is typically found in the user dashboard.

  3. Select the Relevant Order: Locate the specific order for which you need the sales receipt. Click on the order number or a similar identifier.

  4. Download or Print: Within the order details, you'll find an option to view or download your sales receipt. Feel free to download or print it for your records.

And there you have it! Your sales receipt is readily available for your reference. If you encounter any issues or have further questions, don't hesitate to reach out to our support team.

Happy shopping!

How can I return an item?

Returning an item is hassle-free with Justin import & export Follow these simple steps to initiate a return:

Log In:
Log in to your Justin import & export account.

Go to Order History:
Navigate to your Order History.

Select the Item:
Choose the item you want to return and click on the "Return" option.

Reason for Return:
Specify the reason for the return. This helps us improve our services.

Generate Return Label:
A return label will be generated. Print it and attach it to the package.

Pack and Send:
Pack the item securely and send it to the provided address.

Track Your Return:
Use the provided tracking number to monitor the return status.

Refund/Exchange:
Once we receive the returned item, we'll process your refund or exchange.

For more details, refer to our [Return Policy page].

Thank you for choosing Justin import & export

 

Will you restock items indicated as “out of stock?”

Dear Valued Customers,

We understand that some of our items are currently marked as "out of stock." We appreciate your patience and are thrilled to inform you that we will be restocking these items soon.

Keep an eye on our website for updates, and once the items are back in stock, you'll be the first to know.

Thank you for your continued support!

Best regards, Justin import & export 

Where can I ship my order?

Wondering where to ship your order? We've got you covered!

We currently offer fast and reliable shipping to addresses within the [List of Countries or Regions] at checkout. Rest easy knowing that your order will reach you wherever you are.

For any specific shipping queries or assistance, feel free to reach out to our dedicated customer support team at [Your Customer Support Email/Phone].

Happy shopping!

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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